bd93 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

This Privacy Policy is issued by bd93 ("bd93", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at bd93.io. bd93 acts as the data controller in respect of all personal data collected from users ("you", "the Player") through the platform, including via the website, mobile interface, and any associated communication channels.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by bd93. Please read this policy carefully to understand our practices in relation to your personal data and how we will handle it. By accessing bd93.io and creating an account, you acknowledge that you have read and understood this Privacy Policy.

bd93 collects personal data that is necessary to operate the platform, verify player identities, process payments, and comply with applicable legal obligations. The categories of personal data we collect are set out in the table below.

bd93 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where the provision of responsible gaming support services specifically requires it and you have provided explicit consent.

bd93 collects personal data through the following means:

3.1 Direct Collection

Information you provide directly to bd93 when you register an account, complete KYC verification, submit a support request, respond to a promotion, or communicate with us via email or live chat. This includes the identity, contact, and financial data categories described in Section 2.

3.2 Automated Technical Collection

Information collected automatically when you interact with the bd93 platform, including your IP address, device identifiers, browser characteristics, session data, and cookie-based tracking data. This data is collected each time you visit bd93.io, log in to your account, or use any feature of the platform.

3.3 Third-Party Sources

bd93 may receive personal data about you from trusted third parties in limited circumstances, including:

• Identity verification providers who assist with KYC and age verification checks
• Payment processors including bKash, Nagad, Rocket, and Upay, who confirm transaction status and payment method ownership
• Fraud detection and anti-money-laundering screening services
• Analytics providers who supply aggregated usage data to help bd93 improve platform performance

bd93 processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are as follows:

• Account Management: To create, maintain, and manage your bd93 player account, including processing your registration and enabling access to all platform features.
• Identity and Age Verification: To verify that you are at least 21 years of age and that the personal information you have provided is accurate, as required by our responsible gaming obligations.
• Payment Processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via your chosen payment method, including bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank transfers.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, duplicate account creation, and other forms of platform misuse.
• Responsible Gaming: To monitor gaming patterns and identify behaviour that may indicate problem gambling, and to apply player protection tools such as deposit limits and self-exclusion measures where required.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 English-language support team.
• Legal Compliance: To fulfil our obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.
• Platform Improvement: To analyse aggregated usage patterns and improve the functionality, design, and content of the bd93 platform for the benefit of all Bangladeshi players.
• Promotional Communications: To send you promotional offers, bonus notifications, and platform updates by email or in-account message, where you have not opted out of such communications.

bd93 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

bd93 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Service Providers

bd93 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include technology infrastructure providers, KYC and identity verification platforms, payment processing partners, customer support tooling providers, and fraud detection services. All such providers are required to process your data only in accordance with bd93's instructions and this Privacy Policy.

5.2 Legal and Regulatory Disclosure

bd93 may disclose your personal data to government authorities, regulators, law enforcement agencies, or courts where we are legally required to do so, or where we reasonably believe that disclosure is necessary to protect the rights, property, or safety of bd93, its players, or the public.

5.3 Business Transfers

In the event that bd93 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred as part of that transaction. You will be notified via in-account message or email if such a transfer results in a material change to how your data is processed, and you will have the opportunity to close your account before the transfer takes effect if you do not wish your data to be processed by the acquiring entity.

bd93 handles payment data with particular care given its sensitive nature. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a Bangladeshi bank transfer, the financial details of that transaction are processed through our payment partners' secure systems.

bd93 stores only the minimum payment reference information necessary to reconcile transactions, process withdrawals, and comply with anti-money-laundering record-keeping obligations. We do not store full mobile banking PINs, full bank account passwords, or any authentication credential that would allow bd93 to independently initiate transactions on your behalf.

All payment methods used on bd93 must be registered in your own name. bd93 cross-references your account identity data with the name associated with your registered payment method as part of its standard KYC and fraud prevention process. Mismatches between your registered account name and your payment method name will trigger a verification review and may delay withdrawal processing.

bd93 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, maintain your login session, and analyse aggregate platform usage. The types of cookies we use are described below.

7.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core services such as maintaining your login session across pages, remembering your preferred language settings, and ensuring the security of your account during an active session. Essential cookies cannot be disabled without breaking core platform functionality.

7.2 Functional Cookies

These cookies remember your preferences and personalisation choices — such as your preferred game categories, display settings, and notification preferences — so that you do not need to reconfigure them on each visit. You may disable functional cookies in your browser settings, though this will result in a less personalised experience on the platform.

7.3 Analytics Cookies

bd93 uses analytics tools to understand how players use the platform in aggregate. Analytics cookies collect anonymised data including page visit counts, feature usage frequency, session duration, and error reports. This data helps bd93 identify and fix usability issues and prioritise platform improvements. No individual player is identifiable from analytics data.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect your ability to use certain features of the bd93 platform, including maintaining a persistent login session.

bd93 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include the following:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bd93's servers
• Encrypted storage of sensitive personal and financial data at rest using industry-standard encryption algorithms
• Strict access controls limiting internal access to personal data to authorised personnel with a legitimate operational need
• Regular security audits and penetration testing of the bd93 platform infrastructure
• Automated anomaly detection systems that flag unusual login patterns, withdrawal requests, or account activity for review
• Two-factor authentication (2FA) available to all players for additional account security

While bd93 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all threats. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect that your account has been compromised, you must notify bd93 immediately at [email protected].

bd93 retains your personal data for as long as your account remains active and for a minimum period after account closure as required by applicable legal and regulatory obligations. The general retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your active account and for a minimum of five years following account closure, to satisfy anti-money-laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five years from the date of each transaction, in accordance with financial record-keeping obligations.
• Support and communications data: Retained for three years from the date of the last interaction, to support dispute resolution and quality assurance.
• Technical and usage data: Retained in anonymised aggregate form for up to two years for platform analytics purposes. Raw IP and device data linked to your account is deleted within 12 months of account closure.

Once the applicable retention period has expired, your personal data is securely and irreversibly deleted from all bd93 systems, or anonymised in such a way that it can no longer be linked to you as an individual. You may request early deletion of your data subject to the conditions described in Section 10 below.

As a bd93 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered account username or mobile number to help us locate your account.

• Right of Access: You have the right to request a copy of all personal data that bd93 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: You have the right to request that bd93 corrects any inaccurate or incomplete personal data held about you without undue delay.
• Right to Erasure: You have the right to request that bd93 deletes your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations described in Section 9.
• Right to Restriction: You have the right to request that bd93 restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of promotional communications by contacting [email protected].
• Right to Data Portability: You have the right to request that bd93 provides your personal data in a structured, commonly used, and machine-readable format so that you may transfer it to another service provider of your choice.

bd93 aims to respond to all data rights requests within 30 calendar days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day period.

bd93 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. The minimum age requirement for all bd93 services is 21 years, and we apply mandatory KYC age verification to all new accounts to enforce this requirement.

If bd93 discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, forfeit all balances in accordance with our Terms & Conditions, and permanently delete all personal data associated with that account from our systems without delay.

If you are a parent or guardian and believe that a minor in your care has created a bd93 account, please contact us immediately at [email protected]. We will investigate and take corrective action promptly. bd93 takes underage gambling seriously and cooperates fully with families and guardians in identifying and closing any accounts that may have been created by minors.

bd93 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the policy, we will update the "Effective Date" displayed at the top of this page and notify active players via in-account messaging or email where reasonably practicable.

Your continued use of the bd93 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how bd93 is protecting your personal information. If you disagree with any material change to this Privacy Policy, you have the right to close your account and request deletion of your personal data in accordance with Section 10.

If you have any questions, concerns, or complaints about this Privacy Policy, about how bd93 handles your personal data, or if you wish to exercise any of your data rights, please contact our support team directly.

Email: [email protected]

Please include "Privacy Policy" or "Data Rights Request" in the subject line of your message, along with your registered account username or mobile number. Our team is available 24 hours a day, 7 days a week, and aims to acknowledge all privacy-related enquiries within 24 hours of receipt.